Table of Contents

  1. Continuing Education Units (CEU)
    1. Can I use EED eLearning courses to receive a Continuing Education Unit (CEU)?
    2. Who is eligible to earn a CEU(s)?
    3. Are all eLearning courses eligible towards CEU credits?
    4. Will I receive the credit(s) immediately after completing the 15 hours?
    5. When and where do I get my certificate?
    6. Can I use the certificates of completion I receive at the end of each course as the official CEU certificate?
    7. How do I know how many hours or which courses I have completed?
    8. Why does my transcript read 0 for Grade?
    9. Do I need to take a test or write a paper in addition to completing the courses?
    10. What do I do with my CEU certificate?
    11. Do I need to notify eLearning staff that I am taking courses to be used towards CEUs?
    12. How much does each CEU cost?
  2. General
    1. How do I print my certificate?
    2. What should I do if I am unable to print my certificate of completion?
    3. How do I print a certificate of a course I have previously taken?
    4. Who do I contact for customer service (ex. you are unable to login, forgot your username or password)?
    5. Which courses do I have to take and often do I need to take them?
    6. What happens with the feedback I give on the courses?

Continuing Education Units (CEU)

Can I use EED eLearning courses to receive a Continuing Education Unit (CEU)?

Yes, you can earn up to 3 CEUs through eLearning if you hold a current 5-year Alaska teaching certificate and are currently employed by an Alaskan school district. eLearners will earn 1 CEU for each 15 hours of completed coursework. 3 CEUs will require 45 hours of completed coursework.

Who is eligible to earn a CEU(s)?

Only eLearners who currently hold a 5-year Alaska teaching certificate and are currently employed by an Alaskan school district are eligible for CEU(s).  eLearning coursework MUST be completed within the certification issue date and the certification expiration date.  If completed before or after this time frame, they will not count toward a CEU. 

Are all eLearning courses eligible towards CEU credits?

No, only select courses are eligible towards CEUs.  The list can be found on the Continuing Education Units link at: http://education.alaska.gov/ELearning/

Will I receive the credit(s) immediately after completing the 15 hours?

NO.  Credits are manually issued quarterly: January 15, May 1, August 31, and November 15.  Please make sure all coursework is completed at least 1 day prior to these dates to ensure a certificate.  

When and where do I get my certificate?

Your CEU certificate will be emailed to the email address on your eLearning profile.  Certificates will be emailed after the quarterly date.  If you do not receive a certificate within 1 week after the quarterly date, please contact eLearning staff at 465-2304 or elearning@alaska.gov

Can I use the certificates of completion I receive at the end of each course as the official CEU certificate?

NO.  You will receive a separate CEU certificate via email if you qualify.  The certificate will contain your name, date, courses completed, hours completed and the number of credits earned. Please do not use the certificates of completion for your recertification packet. Certificates of completion are for your personal or professional records. 

How do I know how many hours or which courses I have completed?

Your eLearning transcripts can be found on the eLearning home page under “My eLearning Transcripts”.  Use time frame listed in the course details as the time earned for a course, not the actual time in which it took you to complete the course.  Courses must be completed in their entirety and in a manner that demonstrates full consideration of the material covered.   If the department determines courses are conducted in a manner other than so, they will not count towards a CEU certificate.  

Why does my transcript read 0 for Grade?

The system does not provide grades or credits.  Credits are issued manually on scheduled quarterly dates. 

Do I need to take a test or write a paper in addition to completing the courses?

No.  Simply complete the appropriate number of hours of coursework in their entirety, and you will receive credit for the course completed. 

What do I do with my CEU certificate?

Submit the CEU certificate along with your recertification paperwork.  If submitting your recertification packet via mail, include the CEU certificate with your transcripts.  If submitting an online, include the CEU certificate in the email containing your electronic transcripts.  Under Organization on the application, list the Dept. of Education eLearning courses.

Do I need to notify eLearning staff that I am taking courses to be used towards CEUs?

No.  Simply complete your coursework before the scheduled dates and wait for the CEU certificate. 

How much does each CEU cost?

If you currently hold a 5-year teaching certificate and are currently employed by an Alaskan school district, the eLearning courses are free. The $50 CEU processing fee (per CEU) is also waived, so if you earn 2 CEUs, you save $100.

General

How do I print my certificate?

After completing the course in its entirety, select the X in the top right-hand corner. Once the course has been closed, you will be redirected to the course details page. Select the Print Certificate button.

What should I do if I am unable to print my certificate of completion?

Go back into the course and ensure that all slides have been visited (including the copyright and request for feedback slides). To double check that all screens have been visited please look for the check marks in the menu beside each slide title. Any slide without a check mark next to it must be reviewed before the system will register the course as completed. If all slides have been visited and the course is still not showing as complete, please contact us at elearning@alaska.gov or call us at 907-465-2304.

How do I print a certificate of a course I have previously taken?

Select My eLearning Transcripts link on the eLearning home page. Select the course and press the Print Certificate button below the list of courses. It will open as a PDF. 

Who do I contact for customer service (ex. you are unable to login, forgot your username or password)?

Please contact us at elearning@alaska.gov or call us at 907-465-2304. If your email address or district/agency has changed, or it has been at least 2 years since you last accessed the system, please contact the eLearning staff.  We also have a feature on the main webpage- Forgot Username and Password- which allows you answer a security question for immediate password assistance. 

Which courses do I have to take and often do I need to take them?

Most Alaska school districts use at least some of EED’s eLearning courses to comply with state and federal training requirements for district personnel, but exactly which ones are utilized is determined by each district. Consequently, your district administrators will provide you with instructions on which course(s) to take each year.

What happens with the feedback I give on the courses?

The state uses any feedback it receives to make improvements to the courses.  All submitted reviews are available for other eLearners within the eLearning course catalog.